Government programme

eSanjeevani national telemedicine service in Bihar

The Union health ministry's free telemedicine service. In Bihar it runs mainly provider to provider: health workers at rural health centres (spokes) connect patients to doctors at 53 hub facilities. Bihar's cumulative teleconsultations rose from about 14.4 lakh patients served (reply of July 2022) to 2.15 crore consultations (March 2025) and 3.25 crore (reply of July 2026).

E governanceOperational

Reported figures (7)

Each figure is marked as an official statistic, a government claim or a target

Measure	Figure	As of	Type	Source
Patients served through eSanjeevani health and wellness centres in Bihar Cumulative; 14,37,830 non-COVID and 4,901 COVID. The annexure gives no as-on date, so the answer date is used.	14,42,731 patients	29 Jul 2022	Official statistic	Lok Sabha (Ministry of Health and Family Welfare), Unstarred Q. 2200
Patients served through eSanjeevani OPD in Bihar Cumulative. The annexure gives no as-on date, so the answer date is used.	34,964 patients	29 Jul 2022	Official statistic	Lok Sabha (Ministry of Health and Family Welfare), Unstarred Q. 2200
Bihar primary health centres connected through eSanjeevani Plus 3,303 sub-health centres and 105 urban PHCs, as on 30 June 2022.	1,127 PHCs	30 Jun 2022	Official statistic	Lok Sabha (Ministry of Health and Family Welfare), Unstarred Q. 2200
Teleconsultations to women in Bihar Cumulative; senior citizens 3,55,211. The national total in the same reply is as on 19 July 2023; the state annexure is undated, so the answer date is used.	33,35,413 consultations	21 Jul 2023	Official statistic	Lok Sabha (Ministry of Health and Family Welfare), Unstarred Q. 253
eSanjeevani spokes in Bihar Total spokes (HWCs/PHCs), 'as on July, 2023'. Not comparable with the later 'operational spokes' counts, which count only facilities with at least one consultation.	18,209 spokes	21 Jul 2023	Official statistic	Lok Sabha (Ministry of Health and Family Welfare), Unstarred Q. 253
Consultations through Ayushman Arogya Mandirs in Bihar Cumulative, through 53 hubs and 9,104 operational spokes; OPD consultations 97,317.	2,14,54,053 consultations	23 Mar 2025	Official statistic	Lok Sabha (Ministry of Health and Family Welfare), Unstarred Q. 4773
Total teleconsultations in Bihar Cumulative: 3,23,83,735 through Ayushman Arogya Mandirs and 1,24,563 through OPD; 53 hubs, 9,889 spokes. The annexure gives no as-on date, so the answer date is used.	3,25,08,298 consultations	24 Jul 2026	Official statistic	Lok Sabha (Ministry of Health and Family Welfare), Unstarred Q. 984

How it unfolded (5)

Each step as a dated source records it, oldest first

Nov 2019Programme initiated
The provider-to-provider variant of eSanjeevani, linking health and wellness centres (now Ayushman Arogya Mandirs) to specialist hubs, was launched nationally on a hub-and-spoke model.
Lok Sabha (Ministry of Health and Family Welfare), Unstarred Q. 4773 · Lok Sabha (Ministry of Health and Family Welfare), Unstarred Q. 2274
29 Jul 2022Operational
A Lok Sabha reply put Bihar at 14,42,731 patients served through eSanjeevani health and wellness centres and 34,964 through the patient-facing OPD, with 1,127 primary health centres and 3,303 sub-health centres connected.
Lok Sabha (Ministry of Health and Family Welfare), Unstarred Q. 2200
21 Jul 2023Operational
A Lok Sabha reply reported 33,35,413 teleconsultations to women and 3,55,211 to senior citizens in Bihar, and 18,209 spokes in the state.
Lok Sabha (Ministry of Health and Family Welfare), Unstarred Q. 253
23 Mar 2025Operational
Bihar had recorded 2,14,54,053 consultations through Ayushman Arogya Mandirs via 53 hubs and 9,104 operational spokes, plus 97,317 OPD consultations.
Lok Sabha (Ministry of Health and Family Welfare), Unstarred Q. 4773
24 Jul 2026Operational
A Lok Sabha reply put Bihar's total at 3,25,08,298 teleconsultations: 3,23,83,735 through Ayushman Arogya Mandirs and 1,24,563 through OPD, with 53 hubs and 9,889 spokes.
Lok Sabha (Ministry of Health and Family Welfare), Unstarred Q. 984

What's confirmed

5 sourced facts

eSanjeevani is a national telemedicine service of the Ministry of Health and Family Welfare in two variants: a provider-to-provider service through health and wellness centres / Ayushman Arogya Mandirs (from November 2019) and a patient-to-provider OPD.
Bihar figures as successively reported to the Lok Sabha: 14,42,731 patients through health and wellness centres and 34,964 through OPD (reply of 29 July 2022); 33,35,413 consultations to women and 3,55,211 to senior citizens (reply of 21 July 2023); 2,14,54,053 Ayushman Arogya Mandir consultations and 97,317 OPD consultations as on 23 March 2025; 3,25,08,298 total (reply of 24 July 2026).
As on 30 June 2022, 1,127 PHCs, 3,303 sub-health centres and 105 urban PHCs in Bihar were connected; the network had 53 hubs in both March 2025 and July 2026, with operational spokes rising from 9,104 to 9,889.
Bihar's use is overwhelmingly provider to provider: patient-facing OPD consultations were under 0.5% of the total in both 2025 and 2026.
The March 2025 reply gives district-wise Bihar figures, with Patna highest (12,05,190 AAM consultations) and Sheohar lowest (2,00,269).

Still to be confirmed

6 open questions

When eSanjeevani began in Bihar specifically. The replies give only the national launch.
The OPD variant's start: one reply (March 2025) says April 2020 and another (December 2025) says March 2020. Both are recorded.
The measures change across replies (patients served, consultations by group, consultations), so the series shows growth but the 2022 and 2025 figures are not strictly comparable.
Spoke counts use different definitions: 18,209 total spokes (July 2023) against 9,104 and 9,889 operational spokes (2025, 2026). They are different counts, not a fall, and are not comparable as one series.
Outcomes such as referrals avoided, quality of care or patient satisfaction in Bihar. The ministry says the platform does not record patients' socio-economic status.
Bihar's national ranking. Press reports rank states, but no ranking is taken from the replies here.

Sources (5)

Who reported it, when, and what they cover

Publisher	Published	Covers	Link
Lok Sabha (Ministry of Health and Family Welfare), Unstarred Q. 2200 Parliament	29 Jul 2022	• Bihar: 14,42,731 patients via eSanjeevani HWC (14,37,830 non-COVID, 4,901 COVID) and 34,964 via OPD (Annexure A) • Bihar: 1,127 PHCs, 3,303 SHCs and 105 UPHCs connected through eSanjeevani HWCs as on 30.06.2022 (Annexure B)	Open source (opens in a new tab)
Lok Sabha (Ministry of Health and Family Welfare), Unstarred Q. 253 Parliament	21 Jul 2023	• Bihar: 3,55,211 teleconsultations to senior citizens and 33,35,413 to women (Annexure A) • Bihar: 18,209 total spokes, as on July 2023 (Annexure B) • National: 13,91,61,458 teleconsultations as on 19 July 2023	Open source (opens in a new tab)
Lok Sabha (Ministry of Health and Family Welfare), Unstarred Q. 4773 Parliament	28 Mar 2025	• eSanjeevani launched in 2019; AB-AAM variant November 2019, OPD April 2020 • Bihar as on 23.03.2025: 2,14,54,053 AAM consultations through 53 hubs and 9,104 spokes • District-wise Bihar annexure; OPD total 97,317; operational = at least one consultation	Open source (opens in a new tab)
Lok Sabha (Ministry of Health and Family Welfare), Unstarred Q. 2274 Parliament	12 Dec 2025	• AB-HWC / Ayushman Arogya Mandir variant rolled out in November 2019; OPD rolled out in March 2020 • Operational in all 36 states and UTs; over 43 crore consultations nationally	Open source (opens in a new tab)
Lok Sabha (Ministry of Health and Family Welfare), Unstarred Q. 984 Parliament	24 Jul 2026	• Bihar: 53 hubs, 9,889 spokes operational • Bihar: 3,23,83,735 AAM and 1,24,563 OPD consultations, 3,25,08,298 in total	Open source (opens in a new tab)

Record ID: BIHAR-GOV-023Dataset last checked 18 Oct 2026Spotted an error? Report a correctionHow corrections work