Government programme
India BPO Promotion Scheme (IBPS) in Bihar
MeitY's viability-gap funding scheme of up to Rs 1 lakh per seat for BPO and ITeS units in smaller towns. Parliament answers record 12 units starting operations in Bihar, with 2,300 seats and 1,095 people employed in November 2019, and 11 Bihar units operational or past their tenure with last reported employment of 1,318 in December 2022.
Good to know: A central scheme applied in Bihar. Bids for new units closed on 31 March 2019 and the scheme's duration has since been completed. The Bihar figures are the latest the ministry gave Parliament (December 2022); no Bihar figure was given at completion.
Reported figures (6)
Each figure is marked as an official statistic, a government claim or a target
| Measure | Figure | As of | Type | Source |
|---|---|---|---|---|
BPO/ITeS units that started operations in Bihar | 12 units | Official statistic | Lok Sabha (Ministry of Electronics and IT), Unstarred Q. 1478 | |
Seats in the Bihar units The annexure's seat column carries a note that state budget allocation follows seats allocated, so this may be allocated rather than occupied seats. | 2,300 seats | Official statistic | Lok Sabha (Ministry of Electronics and IT), Unstarred Q. 1478 | |
Direct employment in the Bihar units | 1,095 persons | Official statistic | Lok Sabha (Ministry of Electronics and IT), Unstarred Q. 1478 | |
Bihar units operational or with tenure completed | 11 units | Official statistic | Lok Sabha (Ministry of Electronics and IT), Unstarred Q. 2450 | |
Last reported employment in the Bihar units As last reported by the units. The February 2021 answer gave more than 1,500 and the December 2021 answer about 1,345. | 1,318 persons | Official statistic | Lok Sabha (Ministry of Electronics and IT), Unstarred Q. 2450 | |
Bihar units that began operations since January 2018 | 5 units | Official statistic | Lok Sabha (Ministry of Electronics and IT), Unstarred Q. 2450 |
How it unfolded (6)
Each step as a dated source records it, oldest first
- Programme initiated
The Government of India launched the India BPO Promotion Scheme to incentivise 48,300 BPO/ITeS seats outside metro cities.
Lok Sabha (Ministry of Electronics and IT), Unstarred Q. 1478
- Operational
A Lok Sabha answer said 12 units had started BPO/ITeS operations in Bihar, with 2,300 seats and 1,095 people in direct employment.
Lok Sabha (Ministry of Electronics and IT), Unstarred Q. 1478
- Operational
A Lok Sabha answer said 12 BPO units had started operations in Bihar, providing direct employment to more than 1,500 people.
Lok Sabha (Ministry of Electronics and IT), Starred Q. 121
- Operational
A Lok Sabha answer gave the same 12 Bihar units, with direct employment of about 1,345 people.
Lok Sabha (Ministry of Electronics and IT), Unstarred Q. 2874
- Verified outcome
A Lok Sabha answer listed 11 Bihar units as operational or tenure-completed, with last reported employment of 1,318, and said bids for new units had closed on 31 March 2019.
Lok Sabha (Ministry of Electronics and IT), Unstarred Q. 2450
- Verified outcome
A Rajya Sabha answer said the scheme's duration had been completed, with 246 units and 45,543 seats nationally across IBPS and the North East BPO scheme, and about Rs 134 crore of viability-gap funding disbursed to eligible units, of 188 units that claimed it.
Rajya Sabha (Ministry of Electronics and IT), Unstarred Q. 2300
What's confirmed
5 sourced facts
- MeitY told the Lok Sabha on 27 November 2019 that IBPS was launched on 28 December 2015 to incentivise 48,300 seats, with viability-gap funding of up to Rs 1 lakh per seat, and that its duration ran to 31 March 2019.
- The same answer's annexure lists Bihar with 12 units, 2,300 seats and 1,095 people employed.
- Answers of 10 February 2021 and 15 December 2021 repeat 12 Bihar units, with direct employment of more than 1,500 and about 1,345 respectively.
- The answer of 21 December 2022 lists 11 Bihar units as operational or tenure-completed, with last reported employment of 1,318, and 5 Bihar units that began operations since January 2018. It says the window for new bids closed on 31 March 2019.
- The Rajya Sabha answer of 19 December 2025 says the duration of IBPS and the North East BPO Promotion Scheme has been completed.
Still to be confirmed
5 open questions
- The launch date. The 2019 answer says 28 December 2015; the 2022 answer says the scheme was launched in 2016. The earlier, more specific date is used.
- Which Bihar towns and companies the units are in. None of the answers read names them.
- Viability-gap funding paid to Bihar units. The December 2025 figure of about Rs 134 crore is national.
- How many Bihar units still operate after their incentive tenure, and current employment. The employment figures are as reported by the units, differ between answers (1,095; more than 1,500; about 1,345; 1,318) and are not audited.
- Whether the seat figure counts seats in operation or seats allocated.
Sources (5)
Who reported it, when, and what they cover
| Publisher | Published | Covers | Link |
|---|---|---|---|
Lok Sabha (Ministry of Electronics and IT), Unstarred Q. 1478 Parliament |
| Open source (opens in a new tab) | |
Lok Sabha (Ministry of Electronics and IT), Starred Q. 121 Parliament |
| Open source (opens in a new tab) | |
Lok Sabha (Ministry of Electronics and IT), Unstarred Q. 2874 Parliament |
| Open source (opens in a new tab) | |
Lok Sabha (Ministry of Electronics and IT), Unstarred Q. 2450 Parliament |
| Open source (opens in a new tab) | |
Rajya Sabha (Ministry of Electronics and IT), Unstarred Q. 2300 Parliament |
| Open source (opens in a new tab) |
Record ID: BIHAR-GOV-019Dataset last checked Spotted an error? Report a correctionHow corrections work