BIHAR-GOV-008

Bihar Right to Public Services (RTPS)

Time-bound online delivery of citizen services such as caste, income, residence, birth and death certificates, under the Bihar RTPS Act, 2011. Applications can be made online or at RTPS counters, including in gram panchayats.

E governanceOperational

Reported figures (6)

Each figure is marked as an official statistic, a government claim or a target

Measure	Figure	As of	Type	Source
Applications processed under RTPS Act (cumulative)	53,80,00,000 applications (more than)	31 Jul 2026	Government claim	The Times of India
Applications uploaded through panchayats (past two years)	37,87,000 applications	13 Aug 2026	Government claim	The Times of India
Panchayat applications disposed within timeframe (past two years)	36,91,000 applications	13 Aug 2026	Government claim	The Times of India
Services offered on RTPS portal	64 services	13 Aug 2026	Government claim	The Times of India
Gram panchayats with functional RTPS centres (as reported by the State)	8,053 gram panchayats	24 Mar 2026	Official statistic	Lok Sabha (Ministry of Panchayati Raj), Unstarred Q. 5270
Appeals auto-generated since automated appeal launch (23 June 2026)	6,934 appeals	31 Jul 2026	Government claim	The Times of India

How it unfolded (5)

Each step as a dated source records it, oldest first

29 Apr 2011Announcement
The Governor assented to the Bihar Right to Public Services Act, 2011 (Bihar Act 4 of 2011).
Bihar Right to Public Services Act, 2011 — Bihar Gazette (Extraordinary) text, Patna No. 167
2 May 2011Announcement
The Act was published in the Bihar Gazette (Extraordinary), Patna No. 167, by Law Department notification L.G.-1-02/2011/Leg-90.
Bihar Right to Public Services Act, 2011 — Bihar Gazette (Extraordinary) text, Patna No. 167
15 Aug 2011Programme initiated
The Act was brought into force. Section 1(3) left commencement to a date appointed by the State Government, so gazette publication was not itself commencement.
The Times of India
6 Jun 2021Operational
The Chief Minister said about 25 crore applicants had been served under the Act.
The Times of India
31 Jul 2026Operational
The General Administration Department reported more than 53.8 crore applications processed under the Act.
The Times of India

What's confirmed

7 sourced facts

Enacted as the Bihar Right to Public Services Act, 2011 (Bihar Act 4 of 2011). The Governor assented on 29 April 2011 and the Act was published in the Bihar Gazette (Extraordinary), Patna No. 167, on 2 May 2011 by Law Department notification L.G.-1-02/2011/Leg-90.
Section 1(3) left commencement to a date appointed by the State Government by gazette notification, so publication was not commencement. The Act was brought into force on 15 August 2011.
GAD secretary Mohammad Sohail said more than 53.8 crore applications have been processed under the RTPS Act, 2011.
An automated appeal mechanism started on 23 June 2026: 6,934 appeals auto-generated, 5,503 disposed.
The Panchayati Raj Department reported 37.87 lakh panchayat-uploaded applications over two years, with 36.91 lakh disposed on time (about 97%).
The Ministry of Panchayati Raj told Lok Sabha that, as reported by the State, RTPS centres are functional in all 8,053 gram panchayats and serve as CSC-equivalents.
3,882 of 8,053 gram panchayats were yet to get computers and accessories (same answer).

Still to be confirmed

4 open questions

The 15 August 2011 commencement date comes from later reporting of a Chief Minister's review, not from the appointing gazette notification itself, which was not obtained.
Year-by-year application counts. The State publishes cumulative totals only, so the series here has just two points nine years apart (about 25 crore in June 2021 and more than 53.8 crore in July 2026).
An independent audit of on-time disposal rates.
Current status of the older 'BPGRS' portal name. I found no dated source for it and did not track it separately.

Sources (5)

Who reported it, when, and what they cover

Publisher	Published	Covers	Link
The Times of India Established news	31 Jul 2026	• 53.8 crore applications processed • automated appeals since 23 June 2026	Open source (opens in a new tab)
The Times of India Established news	13 Aug 2026	• 64 services • 37.87 lakh uploaded / 36.91 lakh disposed via panchayats	Open source (opens in a new tab)
Lok Sabha (Ministry of Panchayati Raj), Unstarred Q. 5270 Parliament	24 Mar 2026	• RTPS centres functional in all 8,053 GPs (state-reported) • 3,882 GPs without computers	Open source (opens in a new tab)
Bihar Right to Public Services Act, 2011 — Bihar Gazette (Extraordinary) text, Patna No. 167 Official government	2 May 2011	• Bihar Act 4 of 2011 • Governor's assent 29 April 2011 • Gazette publication 2 May 2011, Law Department notification L.G.-1-02/2011/Leg-90 • Section 1(3): commencement on a date appointed by the State Government	No public link
The Times of India Established news	6 Jun 2021	• RTPS came into force on 15 August 2011 • About 25 crore applicants served as of June 2021 (Chief Minister's statement)	Open source (opens in a new tab)